Shipping and Returns

Shipping Rates and Methods

Domestic S&H fees: 

$8.95 for orders from $0-$100

$14.95 for orders over $100

International S&H Fees:

$19.95 for orders from $0-$100

$29.95 for orders over $100

Our shipping department considers both cost and delivery time when choosing the best method to ship your package. In most cases, domestic orders are shipped via FedEx SmartPost, and estimated delivery time is 2-7 business days. Up to 14 days for remote locations. International orders are shipped via USPS First Class International, and delivery takes up to 21 days depending on the country.


We have a 30-day money back guarantee. If you wish to return your order any time within the 30-day period simply send it in its original condition to the address below. Please include a copy of the packing list with your shipment.

Primal Health Coach Institute
Receiving Department
807 Airport Access Rd. Unit D
Traverse City, MI 49686

Please allow 7 business days for the refund to be initiated from the time the package is received at our receiving department.

Return shipping fees are not refunded. 

If you have any questions, please call us at 844-307-7662 (or 305-394-6960), or submit your written query here.